Federal contractor overview
CONNECT CENTRIC, LLC is registered as a federal contractor under UEI RM8EKNMB6YB1 and CAGE 561X4, and is located in ALEXANDRIA, Virginia, USA. Federal award data shows $12,299,256 across 40 federal awards, with top agencies including Food and Drug Administration, Defense Information Systems Agency (DISA), and Department of the Army. The contractor's primary NAICS classification is 541611, and its public business classifications include Minority Owned Business, Self Certified Small Disadvantaged Business, For Profit Organization, and Woman Owned Small Business.
Contractor identifiers
- Legal business name
- CONNECT CENTRIC, LLC
- Unique Entity ID
- RM8EKNMB6YB1
- CAGE code
- 561X4
- Location
- ALEXANDRIA, Virginia, USA
- Website
- Visit contractor site
Capabilities and keywords
Connect Centric specializes in helping our federal agency customers deploy new or improve existing contact centers through comprehensive support services including design, deployment, operation, and maintenance. We have successfully supported both defense (DISA, Army, Navy, etc.) and civilian (FDA, IRS, GSA, etc.) agencies since 2013. We empower federal agencies to create contact centers that are human centered, delivering an efficient and intuitive customer experience; powerfully simple for anyone to use; seamlessly connected to both legacy and cloud-based platforms like Salesforce, ServiceNow, Oracle, and Microsoft; endlessly adaptable, to meet known and unknown needs; Enterprise Class, with a focus on scalability, reliability and security; and actively intelligent through the use of artificial intelligence (AI).
- Automatic Call Distribution ACD
- Avaya
- BPO
- automation
- Call Center
- Call Recording
- Chatbot
- Cisco
- Genesys
- Intelligent Call Routing
- Interactive Voice Recognition IVR
- IVR
- KPI
- Machine Learning
- RPA
- NICE inContact
- hotline
- FedRAMP
- Quality Management
- Reporting Analytics Surveys
- Self Service
- Service Delivery
- Workflow Routing
- Workforce Management WFM
NAICS codes and business types
NAICS codes
- 541611
- 517121
- 541511
- 541512
- 541513
- 541519
- 541614
- 541618
- 541990
- 561421
- 561422
- 611430
Business and socioeconomic classifications
- Minority Owned Business
- Self Certified Small Disadvantaged Business
- For Profit Organization
- Woman Owned Small Business
- Woman Owned Business
- Limited Liability Company
- Black American Owned
- SBA Certified Woman Owned Small Business
Federal obligation history
Total federal obligations
$12,299,256
- Awards
- 40
- IDVs
- 4
- Subawards
- $1,369,994
- Subaward count
- 1
Active federal obligations
$520,536
- Awards
- 1
- IDVs
- 1
Top agencies by obligations
Food and Drug Administration
$10,980,659
31 awards
Defense Information Systems Agency (DISA)
$469,083
1 award
Department of the Army
$356,266
3 awards
Frequently asked questions
- What is CONNECT CENTRIC, LLC's Unique Entity ID (UEI)?
- CONNECT CENTRIC, LLC's Unique Entity ID is RM8EKNMB6YB1, as registered in SAM.gov.
- What is CONNECT CENTRIC, LLC's CAGE code?
- CONNECT CENTRIC, LLC's CAGE code is 561X4.
- What is CONNECT CENTRIC, LLC's primary NAICS code?
- CONNECT CENTRIC, LLC's primary NAICS classification is 541611.
- Where is CONNECT CENTRIC, LLC located?
- CONNECT CENTRIC, LLC is located in ALEXANDRIA, Virginia, USA.
- How much has CONNECT CENTRIC, LLC received in federal contract obligations?
- CONNECT CENTRIC, LLC has received $12,299,256 in federal contract obligations across 40 federal awards.
- Which federal agencies has CONNECT CENTRIC, LLC worked with?
- CONNECT CENTRIC, LLC's top federal customers include Food and Drug Administration, Defense Information Systems Agency (DISA), and Department of the Army.
- When was CONNECT CENTRIC, LLC registered in SAM.gov?
- CONNECT CENTRIC, LLC's SAM.gov registration date is August 17, 2008.
- What business classifications does CONNECT CENTRIC, LLC hold?
- CONNECT CENTRIC, LLC's registered business and socioeconomic classifications include Minority Owned Business, Self Certified Small Disadvantaged Business, For Profit Organization, Woman Owned Small Business, Woman Owned Business, and Limited Liability Company.