Federal NAICS Codes

NAICS 561499: All Other Business Support Services

Explore obligations, trends, recent awards, and incumbent contractors for NAICS 561499.

NAICS 561499 federal market metrics

Total obligations
$14.3B
Total awards
34,210 awards
Active obligations
$752.4M
Size standard
$21,500,000 receipts

What this NAICS covers

NAICS 561499 covers other business support services not classified elsewhere, delivering a variety of administrative and operational support activities such as document management, mail and messenger services, records processing, and other nonprofessional support services.

Federal opportunities under 561499 typically involve contracting discrete administrative or operational support services not covered by a more specific category, such as document processing, mailroom and messenger operations, records handling, and performance-managed facility support tasks.

FY2025 snapshot

Obligations
$530.2M
Awards
529
Average award
$1M
Change from FY2024
+12%

Recent awards

Search contractors

$3,542

PITNEY BOWES INC.

Indian Health Service

PIID
75H70726F80018
PSC
R604 - SUPPORT- ADMINISTRATIVE: MAILING/DISTRIBUTION

$471

PITNEY BOWES INC.

Federal Prison System / Bureau of Prisons

PIID
15B40726F00000209
PSC
7520 - OFFICE DEVICES AND ACCESSORIES

$7,496

QUADIENT, INC.

Department of Veterans Affairs

PIID
36C26026F0387
PSC
W075 - LEASE OR RENTAL OF EQUIPMENT- OFFICE SUPPLIES AND DEVICES

$80,265

PITNEY BOWES INC.

Indian Health Service

PIID
75H71226F80041
PSC
7490 - MISCELLANEOUS OFFICE MACHINES

FAQ

What work fits NAICS 561499?
  • Back-office processing of program paperwork, application intake, and clerical data entry to augment a client organization during peak workload periods.
  • Operation of overflow call center functions and telephone triage under client scripts with defined response time and quality metrics.
  • Document scanning, indexing, storage, and retrieval services paired with controlled destruction and chain-of-custody procedures.
  • Mailroom operations, courier coordination, and physical records handling that require staffing plans, continuity procedures, delivery logs, processing accuracy checks, and backlog reporting.
When is NAICS 561499 a weak fit?
  • Temporary placement of licensed professionals such as certified accountants or licensed engineers where primary need is professional services rather than managed support operations.
  • Facilities maintenance and janitorial contracts that center on building upkeep and custodial services rather than administrative business support functions.
  • IT managed services, system integration, or software development contracts where deliverables are software, IT infrastructure, or technical system builds rather than staffing and operational support.
What solicitation language points to NAICS 561499?
  • Statement of work organized by service hours, labor categories like clerks or support specialists, required staffing levels, and transition or continuity plans.
  • Line items for mail handling, records processing, document indexing, or call center agents with required background checks and personnel security controls.
  • Performance metrics defined as throughput, processing accuracy, average answer time, or backlog reduction with periodic reporting and quality assurance tasks.

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