Federal NAICS Codes

NAICS 561499: All Other Business Support Services

Explore obligations, trends, recent awards, and incumbent contractors for NAICS 561499.

NAICS 561499 federal market metrics

Total obligations
$14.2B
Total awards
34,155 awards
Active obligations
$723.1M
Size standard
$21,500,000 receipts

What this NAICS covers

NAICS 561499 covers other business support services not classified elsewhere, delivering a variety of administrative and operational support activities such as document management, mail and messenger services, records processing, and other nonprofessional support services.

Federal opportunities under 561499 typically involve contracting discrete administrative or operational support services not covered by a more specific category, such as document processing, mailroom and messenger operations, records handling, and performance-managed facility support tasks.

FY2025 snapshot

Obligations
$517.9M
Awards
526
Average award
$984.6K
Change from FY2024
+9.6%

Recent awards

Search contractors

$0

SHARI SCOTT-DYER

Drug Enforcement Administration

PIID
15DDEL26P00000027
PSC
X1BG - LEASE/RENTAL OF ELECTRONIC AND COMMUNICATIONS FACILITIES

$11,687

PITNEY BOWES INC.

Bureau of Indian Affairs

PIID
140A1626FD008
PSC
W074 - LEASE OR RENTAL OF EQUIPMENT- OFFICE MACHINES, TEXT PROCESSING SYSTEMS, AND VISIBLE RECORD EQUIPMENT

$5,336

PITNEY BOWES INC.

Forest Service

PIID
12444026F0059
PSC
R604 - SUPPORT- ADMINISTRATIVE: MAILING/DISTRIBUTION

$125,000

PITNEY BOWES INC.

Railroad Retirement Board

PIID
60RRBH26F3032
PSC
R604 - SUPPORT- ADMINISTRATIVE: MAILING/DISTRIBUTION

$8,485

PITNEY BOWES INC.

Offices, Boards and Divisions

PIID
15JA9726F00000010
PSC
R604 - SUPPORT- ADMINISTRATIVE: MAILING/DISTRIBUTION

$1,094

PITNEY BOWES INC.

Drug Enforcement Administration

PIID
15DDHQ26P00000670
PSC
R604 - SUPPORT- ADMINISTRATIVE: MAILING/DISTRIBUTION

$15,175

PITNEY BOWES INC.

Offices, Boards and Divisions

PIID
15JA7126F00000002
PSC
R604 - SUPPORT- ADMINISTRATIVE: MAILING/DISTRIBUTION

$8,746

PITNEY BOWES INC.

Offices, Boards and Divisions

PIID
15JA9426F00000005
PSC
W074 - LEASE OR RENTAL OF EQUIPMENT- OFFICE MACHINES, TEXT PROCESSING SYSTEMS, AND VISIBLE RECORD EQUIPMENT

FAQ

What work fits NAICS 561499?
  • Back-office processing of program paperwork, application intake, and clerical data entry to augment a client organization during peak workload periods.
  • Operation of overflow call center functions and telephone triage under client scripts with defined response time and quality metrics.
  • Document scanning, indexing, storage, and retrieval services paired with controlled destruction and chain-of-custody procedures.
  • Mailroom operations, courier coordination, and physical records handling that require staffing plans, continuity procedures, delivery logs, processing accuracy checks, and backlog reporting.
When is NAICS 561499 a weak fit?
  • Temporary placement of licensed professionals such as certified accountants or licensed engineers where primary need is professional services rather than managed support operations.
  • Facilities maintenance and janitorial contracts that center on building upkeep and custodial services rather than administrative business support functions.
  • IT managed services, system integration, or software development contracts where deliverables are software, IT infrastructure, or technical system builds rather than staffing and operational support.
What solicitation language points to NAICS 561499?
  • Statement of work organized by service hours, labor categories like clerks or support specialists, required staffing levels, and transition or continuity plans.
  • Line items for mail handling, records processing, document indexing, or call center agents with required background checks and personnel security controls.
  • Performance metrics defined as throughput, processing accuracy, average answer time, or backlog reduction with periodic reporting and quality assurance tasks.

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