Federal Contract Vehicles
VA IDIQ Expired
VICCS
Veterans Intake, Conversion and Communication Services (VICCS)
VA IDIQ Expired - Obligated to date
- $1.7B
- Task orders
- 30
- Contractors
- 6
- Ceiling
- $900 million
Vehicle overview
The Veterans Intake, Conversion and Communication Services (VICCS) is a multiple-award IDIQ managed by the Department of Veterans Affairs for the Veterans Benefits Administration. It serves as the primary vehicle for managing veteran communication intake and outbound document processing. The vehicle has a $900 million ceiling, was awarded to six contractors, and had a performance period through March 8, 2025.
Specific functional areas include document retrieval, batch communication receipt, and the preparation and packaging of outbound communications to veterans.
Vehicle details
- Ceiling
-
$900 million
VICCS contract holders
| Contractor | Obligated | Task orders |
|---|---|---|
| INTERNATIONAL BUSINESS MACHINES CORPORATION | $713.9M | 8 |
| GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. | $674.9M | 12 |
| GOVCIO, LLC | $271.3M | 4 |
| DELOITTE CONSULTING LLP | $30.9M | 4 |
| ACCENTURE FEDERAL SERVICES LLC | $30.0K | 1 |
| LEIDOS, INC. | $30.0K | 1 |
NAICS coverage
Frequently asked questions
- What is VICCS?
- The Veterans Intake, Conversion and Communication Services (VICCS) is a multiple-award IDIQ managed by the Department of Veterans Affairs for the Veterans Benefits Administration. It serves as the primary vehicle for managing veteran communication intake and outbound document processing. The vehicle has a $900 million ceiling, was awarded to six contractors, and had a performance period through March 8, 2025.
- Which agency manages VICCS?
- Veterans Intake, Conversion and Communication Services (VICCS) is a IDIQ managed by Department of Veterans Affairs.
- What can agencies acquire through VICCS?
- Specific functional areas include document retrieval, batch communication receipt, and the preparation and packaging of outbound communications to veterans.
- How much has been obligated through VICCS?
- $1.7B has been obligated across 30 task orders.
- How many contractors hold VICCS?
- 6 contractors hold a position on VICCS.
- What is the contract ceiling of VICCS?
- VICCS has a program ceiling of $900 million.
- Is VICCS active?
- No, VICCS is not currently active — its status is expired.
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