Reported obligations through 664-SAN DIEGO HEALTHCARE SYS(00664) decreased
$1.6M→$531K−$1.1M
Latest-period activity spans 2 awards across 1 prime contractor.
Federal Capture Intelligence
Telephone Answering Services contractors at the Department of Veterans Affairs
Contract actions: October 1, 2021 – July 27, 2026
Updated July 28, 2026 Department of Veterans Affairs agency guide
NAICS 561421 · Telephone Answering Services
- Latest 12 months
- $19.7M
- Net obligations · Up $563.4K vs. $19.2M preceding
- Prime contractors
- 18
- With positive obligations in the latest 12 months
Market snapshot for Telephone Answering Services at the Department of Veterans Affairs
Federal records show $95.7M in net obligations across 89 awards in Telephone Answering Services at the Department of Veterans Affairs from Oct 1, 2021 through Jul 27, 2026. This market accounts for 0.030% of $316.4B in agency-wide net prime contract obligations over the period shown. Latest 12-month net obligations increased 2.9% from $19.2M to $19.7M. 8 prime contractors accounted for at least 80% of positive obligations in that latest period.
Fiscal-year activity
FY26 is year-to-date through Jul 27, 2026; earlier years show complete fiscal-year totals.
FY26 year-to-date: $18.0M versus $17.5M through the same date in FY25 (+3.2%).
Net obligations · complete fiscal yearNet obligations · FY26 YTDContract actions
View fiscal-year data table
| Fiscal year | Net obligations | Contract actions | Coverage |
|---|---|---|---|
| FY2022 | $20.1M | 94 | Complete |
| FY2023 | $19.2M | 58 | Complete |
| FY2024 | $19.3M | 62 | Complete |
| FY2025 | $19.2M | 63 | Complete |
| FY2026 | $18.0M | 69 | YTD through Jul 27, 2026 |
Market at a glance
All reported prime contract awards- All-period net obligations
- $95.7M
- 89 awards · 25 prime contractors
- Latest 12-month movement
- +2.9%
- $19.7M vs. $19.2M
- Leading eight prime share
- 80.2%
- Share held by the eight leading prime contractors in the latest 12 months
View agency share, denominators, and set-aside reporting
- Agency context
- 0.030% of $316.4B in agency-wide net obligations.
- Set-aside share when reported
- 37.0% of 81 awards with reported set-aside status.
- Set-aside reporting
- 30 set aside · 51 no set-aside · 8 not reported
What changed in the last 12 months?
Jul 28, 2025–Jul 27, 2026, compared with Jul 28, 2024–Jul 27, 2025.
Buyer demand
Competitive shifts
INNOVATION AT WORK INC gained the most market share
26.7%→28.8%+2.1 percentage points
The contractor now ranks #1 by positive obligations, based on 22 reported actions.
How these findings are calculated
Findings are selected from matched-period changes in obligations, share, rank, funding offices, concentration, reported set-asides, material award actions, and agency-peer outliers. Related signals are combined, and only material evidence-backed changes are shown. Review the full methodology.
Funding pattern for Telephone Answering Services at the Department of Veterans Affairs
See how positive obligations were attributed across funding offices in the 12 months ending Jul 27, 2026.
13.1% of positive obligations were attributed to 242-NETWORK CONTRACT OFFICE 02 (36C242). That represents $2.6M, up $2.6M from the preceding 12 months.
Latest 12-month share of positive obligations; the gray segment represents all other reported offices.
- 242-NETWORK CONTRACT OFFICE 02 (36C242)13.1% · $2.6M · up $2.6M
- 261-NETWORK CONTRACT OFFICE 21 (36C261)8.2% · $1.6M · unchanged
- UNITED STATES DEPARTMENT OF VETERANS AFFAIRS7.4% · $1.5M · up $52K
- DEPT OF VETERANS AFFAIRS (36C528)7.2% · $1.4M · down $695K
- 565-FAYETTEVILLE (00565)(36565)6.8% · $1.3M · up $39K
- All other reported offices57.3% of positive obligations
View reported office rankings, comparisons, and evidence
USAspending assigns each award to a funding office. That office may differ from the requiring activity, program office, contracting office, individual buyer, or actual customer.
Reported funding office
242-NETWORK CONTRACT OFFICE 02 (36C242)
#1New to the positive-obligation rankingLatest 12 months
$2.6M
13.1% of positive obligations
Versus preceding 12 months
+$2.6M
3 active prime contractors · 4 awards
View office comparison and evidence
Reported obligations rose from $0 to $2.6M. The office’s share of positive obligations moved from 0% to 13.1%, a change of +13.1 percentage points.
The latest period contains 6 actions across 4 awards and 3 newly active prime contractors. The preceding period contained 0 active prime contractors and 0 awards.
Leading award-level changes
- CORPORATE SOURCE, INC THE · PIID 36C24226P0012+$1.1M: $0 → $1.1M
- INNOVATION AT WORK INC · PIID 36C24226P0025+$662K: $0 → $662K
Reported funding office
261-NETWORK CONTRACT OFFICE 21 (36C261)
#2Rank unchangedLatest 12 months
$1.6M
8.2% of positive obligations
Versus preceding 12 months
+$0
1 active prime contractor · 1 award
View office comparison and evidence
Reported obligations increased 0.0% from $1.6M to $1.6M. The office’s share of positive obligations moved from 8.4% to 8.2%, a change of −0.2 percentage points.
The latest period contains 2 actions across 1 award. The preceding period contained 1 active prime contractor and 1 award.
Reported funding office
UNITED STATES DEPARTMENT OF VETERANS AFFAIRS
#3Up 1 from #4Latest 12 months
$1.5M
7.4% of positive obligations
Versus preceding 12 months
+$52K
1 active prime contractor · 1 award
View office comparison and evidence
Reported obligations increased 3.7% from $1.4M to $1.5M. The office’s share of positive obligations moved from 7.4% to 7.4%, a change of +0.1 percentage points.
The latest period contains 4 actions across 1 award. The preceding period contained 1 active prime contractor and 1 award.
Reported funding office
DEPT OF VETERANS AFFAIRS (36C528)
#4Down 3 from #1Latest 12 months
$1.4M
7.2% of positive obligations
Versus preceding 12 months
−$695K
2 active prime contractors · 2 awards
View office comparison and evidence
Reported obligations decreased 32.9% from $2.1M to $1.4M. The office’s share of positive obligations moved from 11.0% to 7.2%, a change of −3.8 percentage points.
The latest period contains 5 actions across 2 awards. The preceding period contained 3 active prime contractors and 3 awards.
Reported funding office
565-FAYETTEVILLE (00565)(36565)
#5Rank unchangedLatest 12 months
$1.3M
6.8% of positive obligations
Versus preceding 12 months
+$39K
1 active prime contractor · 1 award
View office comparison and evidence
Reported obligations increased 3.0% from $1.3M to $1.3M. The office’s share of positive obligations moved from 6.8% to 6.8%, a change of 0.0 percentage points.
The latest period contains 4 actions across 1 award. The preceding period contained 1 active prime contractor and 2 awards.
Reported funding office
614-MEMPHIS(00614)
#6Up 1 from #7Latest 12 months
$1.0M
5.3% of positive obligations
Versus preceding 12 months
+$37K
1 active prime contractor · 1 award
View office comparison and evidence
Reported obligations increased 3.7% from $1.0M to $1.0M. The office’s share of positive obligations moved from 5.3% to 5.3%, a change of 0.0 percentage points.
The latest period contains 1 action across 1 award. The preceding period contained 1 active prime contractor and 1 award.
Reported funding office
626-NASHVILLE (00626)
#7Up 1 from #8Latest 12 months
$928K
4.7% of positive obligations
Versus preceding 12 months
+$5K
1 active prime contractor · 1 award
View office comparison and evidence
Reported obligations increased 0.5% from $924K to $928K. The office’s share of positive obligations moved from 4.8% to 4.7%, a change of −0.1 percentage points.
The latest period contains 1 action across 1 award. The preceding period contained 1 active prime contractor and 2 awards.
Reported funding office
600-VA LONG BEACH HLTCAR SYS(00600)
#8Down 2 from #6Latest 12 months
$875K
4.4% of positive obligations
Versus preceding 12 months
−$294K
1 active prime contractor · 2 awards
View office comparison and evidence
Reported obligations decreased 25.2% from $1.2M to $875K. The office’s share of positive obligations moved from 6.1% to 4.4%, a change of −1.7 percentage points.
The latest period contains 3 actions across 2 awards. The preceding period contained 1 active prime contractor and 2 awards.
Reported funding office
629-SOUTHEAST LA HLTHCR SYS (00629)
#9Up 1 from #10Latest 12 months
$837K
4.2% of positive obligations
Versus preceding 12 months
+$0
1 active prime contractor · 1 award
View office comparison and evidence
Reported obligations increased 0.0% from $837K to $837K. The office’s share of positive obligations moved from 4.4% to 4.2%, a change of −0.1 percentage points.
The latest period contains 2 actions across 1 award. The preceding period contained 1 active prime contractor and 1 award.
Reported funding office
596-LEXINGTON(00596)
#10Up 6 from #16Latest 12 months
$788K
4.0% of positive obligations
Versus preceding 12 months
+$213K
1 active prime contractor · 2 awards
View office comparison and evidence
Reported obligations increased 37.1% from $575K to $788K. The office’s share of positive obligations moved from 3.0% to 4.0%, a change of +1.0 percentage points.
The latest period contains 4 actions across 2 awards. The preceding period contained 1 active prime contractor and 1 award.
Reported funding office
580-HOUSTON(00580)
#11Up 9 from #20Latest 12 months
$764K
3.9% of positive obligations
Versus preceding 12 months
+$459K
2 active prime contractors · 2 awards
View office comparison and evidence
Reported obligations increased 150.6% from $305K to $764K. The office’s share of positive obligations moved from 1.6% to 3.9%, a change of +2.3 percentage points.
The latest period contains 3 actions across 2 awards and 1 newly active prime contractor. The preceding period contained 1 active prime contractor and 1 award.
Reported funding office
642-PHILADELPHIA (00642)(36C642)
#14New to the positive-obligation rankingLatest 12 months
$626K
3.2% of positive obligations
Versus preceding 12 months
+$626K
1 active prime contractor · 1 award
View office comparison and evidence
Reported obligations rose from $0 to $626K. The office’s share of positive obligations moved from 0% to 3.2%, a change of +3.2 percentage points.
The latest period contains 2 actions across 1 award and 1 newly active prime contractor. The preceding period contained 0 active prime contractors and 0 awards.
Reported funding office
664-SAN DIEGO HEALTHCARE SYS(00664)
#18Down 15 from #3Latest 12 months
$531K
2.7% of positive obligations
Versus preceding 12 months
−$1.1M
1 active prime contractor · 2 awards
View office comparison and evidence
Reported obligations decreased 66.6% from $1.6M to $531K. The office’s share of positive obligations moved from 8.3% to 2.7%, a change of −5.6 percentage points.
The latest period contains 3 actions across 2 awards. The preceding period contained 1 active prime contractor and 2 awards.
Leading award-level changes
- INNOVATION AT WORK INC · PIID 36C26222C0183−$1.1M: $1.1M → $0
Reported funding office
562-ERIE (00562)(36C562)
#21Up 1 from #22Latest 12 months
$325K
1.6% of positive obligations
Versus preceding 12 months
+$124K
2 active prime contractors · 2 awards
View office comparison and evidence
Reported obligations increased 62.0% from $201K to $325K. The office’s share of positive obligations moved from 1.1% to 1.6%, a change of +0.6 percentage points.
The latest period contains 3 actions across 2 awards and 2 newly active prime contractors. The preceding period contained 1 active prime contractor and 2 awards.
Reported funding office
DEPT OF VETERANS AFFAIRS (36C620)
No positive-obligation rankLatest 12 months
$0
0% of positive obligations
Versus preceding 12 months
−$554K
1 active prime contractor · 1 award
View office comparison and evidence
Reported obligations decreased 100.0% from $554K to $0. The office’s share of positive obligations moved from 2.9% to 0%, a change of −2.9 percentage points.
The latest period contains 1 action across 1 award. The preceding period contained 1 active prime contractor and 1 award.
Reported funding office
DEPT OF VETERANS AFFAIRS (36C630)
No positive-obligation rankLatest 12 months
$0
0% of positive obligations
Versus preceding 12 months
−$889K
0 active prime contractors · 0 awards
View office comparison and evidence
Reported obligations decreased 100.0% from $889K to $0. The office’s share of positive obligations moved from 4.6% to 0%, a change of −4.6 percentage points.
The latest period contains 0 actions across 0 awards. The preceding period contained 1 active prime contractor and 1 award.
How this work is bought
Reported award structure, competition, pricing, work categories, and contracting channels for Telephone Answering Services at the Department of Veterans Affairs.
During Jul 28, 2025–Jul 27, 2026, this market recorded $19.9M in positive net award obligations across 35 awards. The leading reported procedure, Simplified Acquisition, accounted for 62.9% of that positive-obligation base. Awards with a reported parent IDV accounted for 17.0%.
- Leading award type
- 55.2%
- Purchase Order
- Leading reported procedure
- 62.9%
- Simplified Acquisition
- Reported parent IDV
- 17.0%
- of positive obligations had a reported parent IDV
- Median reported offers
- 1
- 33 of 35 awards reported offers
View buying-method details and data coverage
Award types
| Reported value | Awards | Positive obligations | Share |
|---|---|---|---|
| Purchase Order(B) | 25 | $11.0M | 55.2% |
| Definitive Contract(D) | 6 | $5.5M | 27.8% |
| BPA Call(A) | 2 | $1.8M | 9.0% |
| Delivery Order(C) | 2 | $1.6M | 8.1% |
Reported parent-award types
| Reported value | Awards | Positive obligations | Share |
|---|---|---|---|
| BPA(E) | 2 | $1.8M | 9.0% |
| IDC(B) | 2 | $1.6M | 8.1% |
| Not reported | 31 | $16.5M | 83.0% |
Single- or multiple-award parent structure
| Reported value | Awards | Positive obligations | Share |
|---|---|---|---|
| Single Award(S) | 4 | $3.4M | 17.0% |
| Not reported | 31 | $16.5M | 83.0% |
Solicitation procedures
| Reported value | Awards | Positive obligations | Share |
|---|---|---|---|
| Simplified Acquisition(SP1) | 21 | $12.5M | 62.9% |
| Only One Source(SSS) | 14 | $7.4M | 37.1% |
Extent competed
| Reported value | Awards | Positive obligations | Share |
|---|---|---|---|
| Competed Under SAP(F) | 14 | $7.5M | 37.6% |
| Not Competed Under SAP(G) | 7 | $5.0M | 25.3% |
| Not Available For Competition(B) | 4 | $4.4M | 22.3% |
| Not Competed(C) | 10 | $3.0M | 14.8% |
Fair-opportunity and limited-source reporting
| Reported value | Awards | Positive obligations | Share |
|---|---|---|---|
| Not reported | 35 | $19.9M | 100.0% |
Other-than-full-and-open reasons
| Reported value | Awards | Positive obligations | Share |
|---|---|---|---|
| Authorized By Statute (FAR 6.302-5(A)(2)(I))(OTH) | 7 | $6.0M | 30.3% |
| SAP Non-Competition (FAR 13)(SP2) | 4 | $3.4M | 17.3% |
| Only One Source-Other (FAR 6.302-1 Other)(ONE) | 6 | $2.2M | 11.0% |
| Urgency (FAR 6.302-2)(URG) | 4 | $757K | 3.8% |
| Not reported | 14 | $7.5M | 37.6% |
Contract pricing types
| Reported value | Awards | Positive obligations | Share |
|---|---|---|---|
| Firm Fixed Price(J) | 35 | $19.9M | 100.0% |
Product or Service Codes
| Reported value | Awards | Positive obligations | Share |
|---|---|---|---|
| Support- Professional: Communications(R426) | 17 | $12.5M | 62.9% |
| Support- Administrative: Other(R699) | 9 | $3.2M | 15.9% |
| Support- Professional: Other(R499) | 4 | $2.2M | 11.1% |
| IT And Telecom - Service Delivery Support Services: Itsm, Operations Center, Project/Pm (Labor)(DD01) | 2 | $1.7M | 8.8% |
| Maint/Repair/Rebuild Of Equipment- Medical, Dental, And Veterinary Equipment And Supplies(J065) | 1 | $188K | 0.95% |
| IT And Telecom- Telecommunications Network Management(D316) | 1 | $61K | 0.31% |
| Other reported values | 1 | $22K | 0.11% |
Awarding subagencies
| Reported value | Awards | Positive obligations | Share |
|---|---|---|---|
| Department of Veterans Affairs(3600) | 35 | $19.9M | 100.0% |
Awarding offices
| Reported value | Awards | Positive obligations | Share |
|---|---|---|---|
| 242-Network Contract Office 02 (36c242)(36C242) | 8 | $6.0M | 29.9% |
| 249-Network Contract Office 9 (36c249)(36C249) | 5 | $3.5M | 17.6% |
| 256-Network Contract Office 16 (36c256)(36C256) | 5 | $2.8M | 14.0% |
| 246-Network Contracting Office 6 (36c246)(36C246) | 6 | $2.2M | 10.9% |
| 261-Network Contract Office 21 (36c261)(36C261) | 2 | $1.6M | 8.2% |
| 262-Network Contract Office 22 (36c262)(36C262) | 2 | $1.5M | 7.5% |
| Other reported values | 7 | $2.4M | 12.0% |
Reported parent IDVs
| Reported value | Awards | Positive obligations | Share |
|---|---|---|---|
| 36C24924A0036(3600) | 1 | $1.0M | 5.3% |
| 36C24924D0005(3600) | 1 | $928K | 4.7% |
| 36C24925A0008(3600) | 1 | $738K | 3.7% |
| 36C25624D0001(3600) | 1 | $676K | 3.4% |
| Not reported | 31 | $16.5M | 83.0% |
Offers, award size, and timing
- Median reported offers
- 1 median
- 33 reported · 2 not reported
- Positive award obligations
- $600K median
- $239K–$757K middle 50%
- Reported performance period
- 729 days (~24 months) median
- 35 reported · 0 not reported
Calculations group latest-period actions by award, retain awards with positive net obligations for share denominators, and use each award's latest reported USAspending procurement fields as of Jul 27, 2026. Blank competition, pricing, PSC, or parent-IDV values remain not reported; they are not inferred. Offer counts must be positive and below the FPDS 999 placeholder. Awarding organizations can differ from the funding agency that defines this page.
Prime contractors for Telephone Answering Services at the Department of Veterans Affairs
Latest 12-month concentration and complete prime contractor rankings across the period shown.
- Prime contractor concentration
- 8 of 18prime contractors account for at least 80% of positive obligations in the last 12 months
- Largest prime contractor
- 28.8%of positive obligations in the last 12 months
- Leading four prime contractors
- 60.0%of positive obligations in the last 12 months
- Leading eight prime contractors
- 80.2%of positive obligations in the last 12 months
Based on $19.7M in positive obligations during the 12 months ending Jul 27, 2026. Individual shares and movement appear in the searchable rankings below. Movement compares with Jul 28, 2024–Jul 27, 2025.
Last 12mo obligation volume: Highest positive obligations first; net deobligations follow by magnitude; contractors with no activity in the last 12 months follow by all-period obligations. Ranks use the complete contractor list and remain fixed when search narrows the results.
15 leading contractors
- #1
Last 12mo obligations
$5.7M
28.8%
Dollar movement
+$565K
vs. prior 12 months
Last 12mo awards
13 awards
22 actions
Historical and award details for INNOVATION AT WORK INC
- Obligations: prior → latest
- $5.1M → $5.7M
- +11.0%
- Share: prior → latest
- 26.7% → 28.8%
- +2.1 percentage points
- All-period obligations
- $21.9M
- 22.9% of all-period positive obligations · 18 awards
- Recorded activity
- Since Oct 1, 2021
- through Jul 22, 2026
Award reporting
Latest and prior 12-month award reporting Reported award evidence Latest Prior Reported set-aside 9 8 Reported no set-aside 4 0 Not reported 0 0 Reported small business 13 8 All-period set-aside types
- 13 · SDVOSB set-aside
- 1 · SDVOSB sole source
- #2
Last 12mo obligations
$2.6M
13.3%
Dollar movement
−$273K
vs. prior 12 months
Last 12mo awards
7 awards
14 actions
Historical and award details for MAGELLAN SOLUTIONS USA INC.
- Obligations: prior → latest
- $2.9M → $2.6M
- −9.4%
- Share: prior → latest
- 15.1% → 13.3%
- −1.8 percentage points
- All-period obligations
- $16.3M
- 17.0% of all-period positive obligations · 10 awards
- Recorded activity
- Since Oct 1, 2021
- through May 21, 2026
Award reporting
Latest and prior 12-month award reporting Reported award evidence Latest Prior Reported set-aside 4 2 Reported no set-aside 3 2 Not reported 0 0 Reported small business 7 4 All-period set-aside types
- 5 · SDVOSB set-aside
- #3
Last 12mo obligations
$2.1M
10.5%
Dollar movement
+$72K
vs. prior 12 months
Last 12mo awards
2 awards
5 actions
Historical and award details for EMPLOYMENT SOURCE INC
- Obligations: prior → latest
- $2.0M → $2.1M
- +3.6%
- Share: prior → latest
- 10.4% → 10.5%
- +0.1 percentage points
- All-period obligations
- $8.7M
- 9.1% of all-period positive obligations · 7 awards
- Recorded activity
- Since Oct 1, 2021
- through Jun 24, 2026
Award reporting
Latest and prior 12-month award reporting Reported award evidence Latest Prior Reported set-aside 0 0 Reported no set-aside 2 3 Not reported 0 0 Reported small business 0 0 All-period set-aside types
None reported.
- #4
Last 12mo obligations
$1.5M
7.4%
Dollar movement
+$52K
vs. prior 12 months
Last 12mo awards
1 award
4 actions
Historical and award details for EVERAS COMMUNITY SERVICES, INC.
- Obligations: prior → latest
- $1.4M → $1.5M
- +3.7%
- Share: prior → latest
- 7.4% → 7.4%
- +0.1 percentage points
- All-period obligations
- $6.8M
- 7.1% of all-period positive obligations · 2 awards
- Recorded activity
- Since Oct 1, 2021
- through Jun 15, 2026
Award reporting
Latest and prior 12-month award reporting Reported award evidence Latest Prior Reported set-aside 0 0 Reported no set-aside 1 1 Not reported 0 0 Reported small business 0 0 All-period set-aside types
None reported.
- #5
Last 12mo obligations
$1.1M
5.8%
Dollar movement
+$254K
vs. prior 12 months
Last 12mo awards
1 award
1 action
Historical and award details for CORPORATE SOURCE, INC THE
- Obligations: prior → latest
- $889K → $1.1M
- +28.5%
- Share: prior → latest
- 4.6% → 5.8%
- +1.1 percentage points
- All-period obligations
- $4.5M
- 4.7% of all-period positive obligations · 2 awards
- Recorded activity
- Since Oct 1, 2021
- through Oct 1, 2025
Award reporting
Latest and prior 12-month award reporting Reported award evidence Latest Prior Reported set-aside 0 0 Reported no set-aside 1 1 Not reported 0 0 Reported small business 0 0 All-period set-aside types
None reported.
- #6
Last 12mo obligations
$1.0M
5.3%
Dollar movement
+$37K
vs. prior 12 months
Last 12mo awards
1 award
1 action
Historical and award details for MEMPHIS GOODWILL INDUSTRIES INC
- Obligations: prior → latest
- $1.0M → $1.0M
- +3.7%
- Share: prior → latest
- 5.3% → 5.3%
- 0.0 percentage points
- All-period obligations
- $4.1M
- 4.3% of all-period positive obligations · 4 awards
- Recorded activity
- Since Oct 1, 2021
- through Oct 1, 2025
Award reporting
Latest and prior 12-month award reporting Reported award evidence Latest Prior Reported set-aside 0 0 Reported no set-aside 1 1 Not reported 0 0 Reported small business 0 0 All-period set-aside types
None reported.
- #7
Last 12mo obligations
$928K
4.7%
Dollar movement
+$5K
vs. prior 12 months
Last 12mo awards
1 award
1 action
Historical and award details for BOBBY DODD INSTITUTE, INC.
- Obligations: prior → latest
- $924K → $928K
- +0.5%
- Share: prior → latest
- 4.8% → 4.7%
- −0.1 percentage points
- All-period obligations
- $4.1M
- 4.3% of all-period positive obligations · 5 awards
- Recorded activity
- Since Oct 1, 2021
- through Oct 1, 2025
Award reporting
Latest and prior 12-month award reporting Reported award evidence Latest Prior Reported set-aside 0 0 Reported no set-aside 0 0 Not reported 1 2 Reported small business 0 0 All-period set-aside types
None reported.
- #8
Last 12mo obligations
$875K
4.4%
Dollar movement
−$294K
vs. prior 12 months
Last 12mo awards
2 awards
3 actions
Historical and award details for LIGHTHOUSE FOR THE BLIND OF HOUSTON
- Obligations: prior → latest
- $1.2M → $875K
- −25.2%
- Share: prior → latest
- 6.1% → 4.4%
- −1.7 percentage points
- All-period obligations
- $4.6M
- 4.8% of all-period positive obligations · 2 awards
- Recorded activity
- Since Nov 15, 2021
- through May 22, 2026
Award reporting
Latest and prior 12-month award reporting Reported award evidence Latest Prior Reported set-aside 0 0 Reported no set-aside 2 2 Not reported 0 0 Reported small business 0 0 All-period set-aside types
None reported.
- #9
Last 12mo obligations
$788K
4.0%
Dollar movement
+$213K
vs. prior 12 months
Last 12mo awards
2 awards
4 actions
Historical and award details for CENTRAL ASSOCIATION FOR THE BLIND, INC.
- Obligations: prior → latest
- $575K → $788K
- +37.1%
- Share: prior → latest
- 3.0% → 4.0%
- +1.0 percentage points
- All-period obligations
- $2.3M
- 2.4% of all-period positive obligations · 3 awards
- Recorded activity
- Since Oct 1, 2022
- through May 26, 2026
Award reporting
Latest and prior 12-month award reporting Reported award evidence Latest Prior Reported set-aside 0 0 Reported no set-aside 2 1 Not reported 0 0 Reported small business 0 0 All-period set-aside types
None reported.
- #10
Last 12mo obligations
$709K
3.6%
Dollar movement
+$34K
vs. prior 12 months
Last 12mo awards
1 award
3 actions
Historical and award details for AURORA OF CENTRAL NEW YORK, INC.
- Obligations: prior → latest
- $676K → $709K
- +5.0%
- Share: prior → latest
- 3.5% → 3.6%
- +0.1 percentage points
- All-period obligations
- $2.6M
- 2.8% of all-period positive obligations · 2 awards
- Recorded activity
- Since Oct 1, 2021
- through Jul 9, 2026
Award reporting
Latest and prior 12-month award reporting Reported award evidence Latest Prior Reported set-aside 0 0 Reported no set-aside 1 1 Not reported 0 0 Reported small business 0 0 All-period set-aside types
None reported.
- #11
Last 12mo obligations
$706K
3.6%
Dollar movement
+$41K
vs. prior 12 months
Last 12mo awards
1 award
2 actions
Historical and award details for VIA VISUALLY IMPAIRED ADVANCEMENT
- Obligations: prior → latest
- $666K → $706K
- +6.1%
- Share: prior → latest
- 3.5% → 3.6%
- +0.1 percentage points
- All-period obligations
- $3.3M
- 3.4% of all-period positive obligations · 2 awards
- Recorded activity
- Since Oct 1, 2021
- through Jun 3, 2026
Award reporting
Latest and prior 12-month award reporting Reported award evidence Latest Prior Reported set-aside 0 0 Reported no set-aside 1 1 Not reported 0 0 Reported small business 0 0 All-period set-aside types
None reported.
- #12
Last 12mo obligations
$579K
2.9%
Dollar movement
+$31K
vs. prior 12 months
Last 12mo awards
2 awards
3 actions
Historical and award details for GOODWILL INDUSTRIES OF NORTH LOUISIANA, INC.
- Obligations: prior → latest
- $548K → $579K
- +5.7%
- Share: prior → latest
- 2.9% → 2.9%
- +0.1 percentage points
- All-period obligations
- $2.5M
- 2.6% of all-period positive obligations · 4 awards
- Recorded activity
- Since Oct 1, 2021
- through May 29, 2026
Award reporting
Latest and prior 12-month award reporting Reported award evidence Latest Prior Reported set-aside 0 0 Reported no set-aside 0 0 Not reported 2 2 Reported small business 0 0 All-period set-aside types
None reported.
- #13
Last 12mo obligations
$544K
2.8%
Dollar movement
−$9K
vs. prior 12 months
Last 12mo awards
2 awards
3 actions
Historical and award details for ASSOCIATION FOR VISION REHABILITATION AND EMPLOYMENT, INC
- Obligations: prior → latest
- $554K → $544K
- −1.7%
- Share: prior → latest
- 2.9% → 2.8%
- −0.1 percentage points
- All-period obligations
- $2.7M
- 2.8% of all-period positive obligations · 2 awards
- Recorded activity
- Since Oct 1, 2021
- through Jul 9, 2026
Award reporting
Latest and prior 12-month award reporting Reported award evidence Latest Prior Reported set-aside 0 0 Reported no set-aside 2 1 Not reported 0 0 Reported small business 0 0 All-period set-aside types
None reported.
- #14
Last 12mo obligations
$505K
2.6%
Dollar movement
$0
no change vs. prior 12 months
Last 12mo awards
2 awards
7 actions
Historical and award details for CAREER MANAGEMENT ASSOCIATES OF IOWA, LLC
- Obligations: prior → latest
- $505K → $505K
- +0.0%
- Share: prior → latest
- 2.6% → 2.6%
- −0.1 percentage points
- All-period obligations
- $2.6M
- 2.7% of all-period positive obligations · 4 awards
- Recorded activity
- Since Oct 1, 2021
- through Jun 5, 2026
Award reporting
Latest and prior 12-month award reporting Reported award evidence Latest Prior Reported set-aside 1 1 Reported no set-aside 1 1 Not reported 0 0 Reported small business 2 2 All-period set-aside types
- 3 · SDVOSB set-aside
- #15
Last 12mo obligations
$38K
0.19%
Dollar movement
+$38K
vs. prior 12 months
Last 12mo awards
1 award
1 action
Historical and award details for DEBORGEM ENTERPRISES INCORPORATED
- Obligations: prior → latest
- $0 → $38K
- Not comparable
- Share: prior → latest
- 0% → 0.19%
- +0.2 percentage points
- All-period obligations
- $38K
- 0.040% of all-period positive obligations · 1 award
- Recorded activity
- Since Jun 30, 2026
- through Jun 30, 2026
Award reporting
Latest and prior 12-month award reporting Reported award evidence Latest Prior Reported set-aside 0 0 Reported no set-aside 1 0 Not reported 0 0 Reported small business 1 0 All-period set-aside types
None reported.
Award activity for Telephone Answering Services at the Department of Veterans Affairs
Recent contract actions with unusually large obligation changes or meaningful shifts in contractor and funding-office activity.
Base award
This action
+$1.1M
CORPORATE SOURCE, INC THE
242-NETWORK CONTRACT OFFICE 02 (36C242)
FY26 NYH SWITCHBOARD SERVICES (BASE+4)
Why it stands out
The contractor climbed 3 positions in this market.
It now ranks #5 by positive obligations over the latest 12 months.
- Award net obligations
- $1.1M
- Share of 12-month positive obligations
- 5.8%
Supporting data
- Prime contractor
- #5 · 5.8% share
- up 3 ranks · +1.1 percentage points · $254K net increase; action exceeded it by $889K
- Funding office
- #1 · 13.1% attributed share
- +13.1 percentage points · $2.6M net increase; action accounted for 44.2%
Base award
This action
+$600K
CENTRAL ASSOCIATION FOR THE BLIND, INC.
596-LEXINGTON(00596)
TELEPHONE OPERATOR SERVICES
Why it stands out
The contractor climbed 2 positions in this market.
It now ranks #9 by positive obligations over the latest 12 months.
- Award net obligations
- $600K
- Share of 12-month positive obligations
- 3.0%
Supporting data
- Prime contractor
- #9 · 4.0% share
- up 2 ranks · +1.0 percentage points · $213K net increase; action exceeded it by $386K
- Funding office
- #10 · 4.0% attributed share
- up 6 ranks · +1.0 percentage points · $213K net increase; action exceeded it by $386K
Modification
This action
+$837K
INNOVATION AT WORK INC
629-SOUTHEAST LA HLTHCR SYS (00629)
SWITCHBOARD OPERATOR SERVICES FOR THE NEW ORLEANS, LA VAMC. MOD TO FUND OPTION 4
Why it stands out
The award grew alongside stronger contractor activity.
The modification added $837K while contractor obligations rose $565K overall.
- Award net obligations
- $3.8M
- Share of 12-month positive obligations
- 4.2%
Supporting data
- Prime contractor
- #1 · 28.8% share
- +2.1 percentage points · $565K net increase; action exceeded it by $272K
Related:Largest share gain
Modification
This action
+$1.6M
MAGELLAN SOLUTIONS USA INC.
261-NETWORK CONTRACT OFFICE 21 (36C261)
OY2 TELEPHONE OPERATORS SERVICES
Why it stands out
One action represented 8.2% of the market’s latest 12-month positive obligations.
At $1.6M, the action was large enough to materially affect the latest 12-month market picture.
- Award net obligations
- $5.1M
- Share of 12-month positive obligations
- 8.2%
Supporting data
- Prime contractor
- #2 · 13.3% share
- $273K net decline despite this positive action
Modification
This action
+$1.5M
EVERAS COMMUNITY SERVICES, INC.
UNITED STATES DEPARTMENT OF VETERANS AFFAIRS
TELEPHONE OPERATORS - ABILITYONE
Why it stands out
One action represented 7.4% of the market’s latest 12-month positive obligations.
At $1.5M, the action was large enough to materially affect the latest 12-month market picture.
- Award net obligations
- $4.3M
- Share of 12-month positive obligations
- 7.4%
Modification
This action
+$1.3M
EMPLOYMENT SOURCE INC
565-FAYETTEVILLE (00565)(36565)
ADMINISTRATIVE AND TELEPHONE SWITCHBOARD OPERATOR SERVICES
Why it stands out
One action represented 6.8% of the market’s latest 12-month positive obligations.
At $1.3M, the action was large enough to materially affect the latest 12-month market picture.
- Award net obligations
- $2.6M
- Share of 12-month positive obligations
- 6.8%
View recent award activity by date (10)
- Action+$38KAward net obligations$38K
- Action+$106KAward net obligations$264K
- Action−$431KAward net obligations$0
- Action−$106KAward net obligations$561K
- Action+$31KAward net obligations$3.6M
- Action+$239KAward net obligations$239K
- Action+$123KAward net obligations$123K
- Action+$431KAward net obligations$0
- Action−$1KAward net obligations$3.0M
- Action+$757KAward net obligations$1.5M
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Reported obligations include contract actions from October 1, 2021 through July 27, 2026. Set-aside and business-size fields reflect award records, not a contractor's current eligibility.
Review data methodology